Terms of Service

These Terms of Service ("Terms") govern your use of thearchitect.wiki and the design, development, and consulting services delivered by Savage Studio Holdings ("we", "us", or The Architect). By booking a project, paying a deposit, or using the client portal, you ("Client") agree to these Terms.

1. Services

We provide custom website, application, and brand-system services as described on our Services and Process pages. The exact scope for your engagement is set during the kickoff call and recorded in your portal as a list of milestones. Anything outside that scope is treated as a change request and quoted separately before work begins.

2. Engagement and acceptance

A project is considered booked when you (a) submit the intake form, (b) pay the deposit through Stripe, and (c) attend the kickoff call. We may decline or terminate any engagement at our discretion before deposit clearance. After deposit clearance, sections 4 (Refunds) and 9 (Termination) govern.

3. Payment

The default payment plan for full-package engagements is:

• 50% deposit — captured immediately when you book the project.
• 25% milestone — captured at the agreed mid-point review.
• 25% final — captured at launch or formal handoff.

Smaller engagements (one-off invoices, hourly work, retainers) are billed on the schedule shown in the invoice you receive. All payments are processed by Stripe in U.S. Dollars unless otherwise stated. We may also accept Cash App (on request) for clients who prefer it; in that case we mark the invoice as paid only after we receive the funds in our verified account.

Late payments accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower. We may pause work and revoke staging-environment access on any invoice that is more than 14 days past due.

4. Refunds

The deposit is partially refundable up until the kickoff call: if you cancel before the call, we refund the deposit minus a $250 booking fee covering scheduling and proposal time. After the kickoff call, deposits are non-refundable because work has started. Milestone and final payments are non-refundable once captured. If we materially fail to deliver and the issue is on our side, we will issue a pro-rata refund of any payment for unfinished milestones — we'd rather make you whole than fight a chargeback.

5. Deliverables and intellectual property

Subject to full payment, we transfer to you all right, title, and interest in the custom code, designs, copy, and assets we produce specifically for your project ("Custom Deliverables"). The transfer happens on receipt of the final payment.

Some Custom Deliverables incorporate pre-existing tools, libraries, and components (open-source dependencies, our own internal helpers, third-party fonts, stock imagery). Those remain owned by their respective licensors. We grant you a perpetual, royalty-free license to use them as part of the Custom Deliverables.

Until final payment, you receive a limited, revocable license to preview and review the Custom Deliverables for the purpose of approving them. Public release before final payment is not permitted.

6. Client responsibilities

You agree to:

• Provide content (copy, brand assets, references, accounts for any third-party integrations) on a reasonable schedule.
• Respond to milestone reviews within five business days. Unresponded reviews after 14 calendar days are treated as approval so the project can proceed.
• Hold all rights to any content, trademarks, or imagery you give us, and indemnify us against third-party claims arising from materials you supplied.
• Use the portal in good faith — no abusive content, no illegal use, no attempts to circumvent access controls.

7. Confidentiality

We treat your business information, unreleased designs, financials, and client list as confidential. We will not share them with anyone outside our service providers (see the Privacy Policy) without your written permission. We may reference the engagement in our public portfolio and case studies after launch unless you tell us in writing not to.

8. Warranties and disclaimers

We warrant that the Custom Deliverables, when used as we delivered them, will substantially conform to the agreed scope for 30 days after launch. We will fix bugs in our work within that window at no extra charge.

Beyond that, the service is provided "as is". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation. Third-party services (Stripe, Vercel, Resend, Neon, Cloudflare, etc.) are governed by their own terms.

9. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from or related to the engagement will not exceed the total amount you paid us in the 12 months preceding the claim. We will not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data, even if we were advised such damages were possible.

10. Termination

Either party may terminate the engagement with seven days' written notice if the other party materially breaches these Terms and fails to cure within that period. On termination you pay for all work performed up to the termination date. We will hand off any approved Custom Deliverables for which you have paid in full.

11. Disputes and governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Before filing any legal action, the parties agree to attempt good-faith resolution by email for at least 30 days. Any unresolved dispute will be brought exclusively in the state or federal courts located in Delaware. Each party waives the right to a jury trial and to participate in any class action.

12. Changes

We may update these Terms from time to time. The "Last updated" date above tells you when we did. For material changes that affect an active engagement, we'll send you a notice in the portal. Continued use after the effective date of an update means you accept the updated Terms.

13. Contact

Savage Studio Holdings
Email: hello@thearchitect.wiki
Support: support@thearchitect.wiki